Terms & Disclaimer
A few important notes about using this website.
About this website
This website provides general information about Empathy Northwest CIC and the support we offer. We try to keep it accurate and up to date, but it may change without notice.
Not medical or clinical advice
Nothing on this site, including the self-help tools, is medical, psychological or clinical advice, or a substitute for professional care. It can't diagnose or treat any condition. If you have health concerns, please speak to a qualified professional or your GP.
In an emergency
This website is not a crisis service. If you're in immediate distress or danger, contact the Samaritans on 116 123 (free, 24/7), your GP, or call 999.
Self-help tools
The breathing and grounding tools are offered for general wellbeing and may not suit everyone. Use them only as feels comfortable, and stop if they don't. They are not therapy.
Availability and links
We can't guarantee the site will always be available or error-free. It may link to other organisations' websites; we're not responsible for their content.
Donations
Donations made through this website are voluntary. Payment is handled by our payment provider, SumUp, on its own secure pages. As donations are gifts, they are not normally refundable, but if you believe a payment was made in error or taken twice, please contact us and we will look into it. SumUp sends a payment receipt by email for each donation.
Content and ownership
The content of this site belongs to Empathy Northwest CIC unless stated otherwise, and may not be reused without permission.
Governing law and contact
These terms are governed by the law of England and Wales. Questions? Contact us at empathynorthwest@outlook.com. Last reviewed 6 June 2026.