About Us
Empathy Northwest is a non-profit organisation based in Wigan, offering therapeutic intervention to individuals, couples, families, and children.
Recognised
King's Voluntary Award 2024
We are proud and honoured to have been awarded the King's Voluntary Award 2024. Thank you to all our volunteers past and present. We will continue to grow and support our community.
Therapy that serves the whole community
We offer confidential counselling sessions to individuals and groups, tailored to suit your needs. Your qualified team will work with you to find the perfect approach to address what you're facing.
We're an inclusive, LGBTQIA+ friendly service. Whoever you are, however you identify, and whatever you're facing, you are welcome here.
As a non-profit organisation, we rely on the kind donations provided by the generous members of our community. Sessions are offered on a donation basis so that anyone can access support, regardless of financial circumstances.
Self-referral is welcome: you don't need a GP or professional to refer you. Call us on 0303 303 1333 or email empathynorthwest@outlook.com.
“Working at Empathy is so rewarding: helping clients, learning from team members. Feels like a family here.”
Hayley, volunteer
Our Values
Accessibility
We believe cost should never be a barrier to mental health support. Sessions are offered on a donation basis.
Confidentiality
Everything shared within our sessions stays within our sessions. Your trust is the foundation of everything we do.
Community
We are a Community Interest Company: our purpose is to serve the people of Wigan, not to generate profit.
Empathy
Our name says it all. We approach every person who comes to us with genuine care, compassion and without judgement.
Our Team
Empathy Northwest is run by a small team of volunteer directors and a wider community of counsellors, trainees and supporters.
What is a Community Interest Company?
A Community Interest Company (CIC) is a social enterprise structure that exists for the public good rather than to generate profit. For Empathy Northwest, this means everything we earn goes directly back into providing therapy services for the people of Wigan, with no shareholder dividends and no profit extraction.
Ready to take the first step?
No GP referral needed. No lengthy assessments. Just a conversation to find out how we can help.